FAQs

Where are your products made?      

Our tees are screenprinted by hand in sunny Los Angeles.  We only carry tees made in factories that are certified as "sweatshop-free".

Where do you ship?
We ship worldwide!

How long will it take to receive my order?

We aim to ship all orders within 1-3 business days.  Shipping time varies depending on customs but standard shipping takes approximately 2 weeks for the US and Canada and 4 weeks for international orders (based on the least expensive shipping option. There is also the option for Expedited or Express shipping if required.

Can I make changes to my order?

Sorry but we cannot make changes to your order once they've been placed as we start shipping right away.

Customs/Duties/Lost packages
We are not responsible for lost or stolen packages when standard shipping is used as it is not insured or tracked. 

Refunds

Our goal is to have our customers completely satisfied with their purchase. If you're not satisfied with your purchase, please return the item(s) for an exchange or refund.

All returns must be in the original condition that you received them in.

Send us an email before shipping the item back to us, indicating what you are returning and why. Please let us know what you would like in return whether it be an exchange or refund.  Our email is: hi@sultanskytees.com.

If you received the wrong item, or if the item is defective we will reimburse you for the cost of shipping the item back to us.  Otherwise, you will be responsible for shipping costs.

All returns must be made within 15 days of date shipped to your address.